방화벽 안내

The HelpDesk application is designed to be firewall friendly. In most cases, you simply need to permit the firewall prompts related to the HelpDesk application during installation.

In case you need to configure the firewall permissions manually, allow the following TCP port numbers and executables.




Server address : *.remotepc.com

Executables for Windows


뷰어

:

HelpDeskLauncher.exe
RPCHelpdeskCoreViewer.exe
RPCHelpdeskDownloader.exe
RPCHelpdeskFirewall.exe
RPCHelpDeskFTViewer.exe
RPCHelpdeskGAE.exe
RPCHelpDeskUtilityViewer.exe
RPCHelpdeskViewer.exe
AppLauncherProgress.exe
RpcHelpDeskDND_Console.exe
RPCHelpdeskProxyLatency.exe

호스트 : HelpDesk.exe
RPCHelpDeskDesktop.exe
RPCHelpDeskDesktopUAC.exe
RPCHelpDeskDnDConsole.exe
RPCHelpdeskFTHost.exe
RPCHelpDeskFTViewer.exe
RPCHelpDeskService.exe
RPCHelpDeskServiceUAC.exe
RPCHelpDeskSuite.exe
RPCHelpDeskUtilityHost.exe
RPCHelpDeskUtilityViewer.exe
RPCHelpdeskViewer.exe


Executables for Mac


뷰어

:

File TransferHD
RemotePCHDViewer
RemotePCHelpDesk

호스트

:

HostFileTransferHD
RemotePCHDDesktop
RemotePCHDHost
RemotePCHDService
HelpDesk